Categories
Customer Experience Trends

The top 5 softwares that travel providers use to enhance customer experience

Traveling is one of the most popular activities of Germans. Even in the crisis year 2020, 50.5 million Germans traveled for at least 5 days at a time. For many people, traveling means recreation, relaxation, freedom, and the opportunity to spend time with family and friends. The way travel is booked and planned is constantly […]

Traveling is one of the most popular activities of Germans. Even in the crisis year 2020, 50.5 million Germans traveled for at least 5 days at a time. For many people, traveling means recreation, relaxation, freedom, and the opportunity to spend time with family and friends. The way travel is booked and planned is constantly […]

Categories
Customer Experience Trends

The development of online shopping and the impact on personal consulting in stationary retailing

The development of online commerce has accelerated rapidly in recent years. Especially in the past year, the digitization of shops has made significant progress as a result of the pandemic. The trend towards e-commerce was primarily promoted by the business closures as part of the protective measures. In Europe alone, 15 countries recorded an increase […]

The development of online commerce has accelerated rapidly in recent years. Especially in the past year, the digitization of shops has made significant progress as a result of the pandemic. The trend towards e-commerce was primarily promoted by the business closures as part of the protective measures. In Europe alone, 15 countries recorded an increase […]

Categories
Customer Experience Trends

Personal consultation with online pharmacies

The digitalization of many services has been growing rapidly over the past couple of years. This also includes the purchase of medicine and medical equipment online. Over-the-counter and prescription drugs have been ordered more and more frequently online in recent years. According to a representative survey of 1,157 people in Germany aged 16 and over […]

The digitalization of many services has been growing rapidly over the past couple of years. This also includes the purchase of medicine and medical equipment online. Over-the-counter and prescription drugs have been ordered more and more frequently online in recent years. According to a representative survey of 1,157 people in Germany aged 16 and over […]