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Communication – Our most important tool in everyday life and in customer service
October 8, 2021
It is common knowledge that humans are social beings. Communicating with one another is one of our survival techniques and an important tool in understanding and mastering the world around us. We actively influence the people around us, build social relationships and learn from each other. In this blog post, …
New Work made easy – How to balance flexible working and personal customer consultation
September 16, 2021
The classic working model of the 40-hour week with 8-hour days is getting increasingly rare in the modern world of work. New working time models are being used by many companies to attract and retain qualified employees permanently. The self-employed are also dividing their working hours more flexibly. Decisive factors …
The top 5 softwares that travel providers use to enhance customer experience
September 1, 2021
Traveling is one of the most popular activities of Germans. Even in the crisis year 2020, 50.5 million Germans traveled for at least 5 days at a time. For many people, traveling means recreation, relaxation, freedom, and the opportunity to spend time with family and friends. The way travel is …
Sustainable marketing for car dealerships by building a strong online presence
August 10, 2021
For almost two decades, most industries have been in constant change and are looking for a balance between traditional marketing and a relevant online presence. Nowadays, online marketing is regarded as a decisive flagship for car dealers. However, there are still many car dealers who, out of habit or due …
The development of online shopping and the impact on personal consulting in stationary retailing
August 4, 2021
The development of online commerce has accelerated rapidly in recent years. Especially in the past year, the digitization of shops has made significant progress as a result of the pandemic. The trend towards e-commerce was primarily promoted by the business closures as part of the protective measures. In Europe alone, …