Categories
Tips & Tricks

Communication – Our most important tool in everyday life and in customer service

It is common knowledge that humans are social beings. Communicating with one another is one of our survival techniques and an important tool in understanding and mastering the world around us. We actively influence the people around us, build social …

It is common knowledge that humans are social beings. Communicating with one another is one of our survival techniques and an important tool in understanding and mastering the world around us. We actively influence the people around us, build social …

Categories
CALLSTR Features

New Work made easy – How to balance flexible working and personal customer consultation

The classic working model of the 40-hour week with 8-hour days is getting increasingly rare in the modern world of work. New working time models are being used by many companies to attract and retain qualified employees permanently. The self-employed …

The classic working model of the 40-hour week with 8-hour days is getting increasingly rare in the modern world of work. New working time models are being used by many companies to attract and retain qualified employees permanently. The self-employed …

Categories
Customer Experience Trends

The top 5 softwares that travel providers use to enhance customer experience

Traveling is one of the most popular activities of Germans. Even in the crisis year 2020, 50.5 million Germans traveled for at least 5 days at a time. For many people, traveling means recreation, relaxation, freedom, and the opportunity to …

Traveling is one of the most popular activities of Germans. Even in the crisis year 2020, 50.5 million Germans traveled for at least 5 days at a time. For many people, traveling means recreation, relaxation, freedom, and the opportunity to …

Categories
Best Practice

Sustainable marketing for car dealerships by building a strong online presence

For almost two decades, most industries have been in constant change and are looking for a balance between traditional marketing and a relevant online presence. Nowadays, online marketing is regarded as a decisive flagship for car dealers. However, there are …

For almost two decades, most industries have been in constant change and are looking for a balance between traditional marketing and a relevant online presence. Nowadays, online marketing is regarded as a decisive flagship for car dealers. However, there are …

Categories
Customer Experience Trends

The development of online shopping and the impact on personal consulting in stationary retailing

The development of online commerce has accelerated rapidly in recent years. Especially in the past year, the digitization of shops has made significant progress as a result of the pandemic. The trend towards e-commerce was primarily promoted by the business …

The development of online commerce has accelerated rapidly in recent years. Especially in the past year, the digitization of shops has made significant progress as a result of the pandemic. The trend towards e-commerce was primarily promoted by the business …

Categories
Customer Experience Trends

Personal consultation with online pharmacies

The digitalization of many services has been growing rapidly over the past couple of years. This also includes the purchase of medicine and medical equipment online. Over-the-counter and prescription drugs have been ordered more and more frequently online in recent …

The digitalization of many services has been growing rapidly over the past couple of years. This also includes the purchase of medicine and medical equipment online. Over-the-counter and prescription drugs have been ordered more and more frequently online in recent …

Categories
CALLSTR Features

How to set up appointments in the CALLSTR Dashboard

By offering appointments, you ensure that the customers can definitely reach you and that enough time is planned for a detailed personal consultation. Thus, personal contact is always guaranteed, taking into account your schedule and that of your customers.

All …

By offering appointments, you ensure that the customers can definitely reach you and that enough time is planned for a detailed personal consultation. Thus, personal contact is always guaranteed, taking into account your schedule and that of your customers.

All …

Categories
CALLSTR Features

CALLSTR RELEASE: New functions, new possibilities

The new update of CALLSTR is now live and offers new, exciting features. Here you can find out more about them and what benefits they bring.

By analyzing the feedback from our test customers and additional research, we have found …

The new update of CALLSTR is now live and offers new, exciting features. Here you can find out more about them and what benefits they bring.

By analyzing the feedback from our test customers and additional research, we have found …

Categories
Best Practice

Improving your Customer Experience is a Journey!

The ongoing digitalization and the global pandemic increase the number of online sales. This also means that many businesses are transitioning to online solutions, resulting in bigger competition for your company. One way to stand out is to have excellent …

The ongoing digitalization and the global pandemic increase the number of online sales. This also means that many businesses are transitioning to online solutions, resulting in bigger competition for your company. One way to stand out is to have excellent …

Categories
Tips & Tricks

The quick Guide to Video Consultation

You integrated CALLSTR into your website and you are ready to start video conversations?

To prepare you and ensure that you will make a great impression we put together some useful tips!

1. In person or online – a clean …

You integrated CALLSTR into your website and you are ready to start video conversations?

To prepare you and ensure that you will make a great impression we put together some useful tips!

1. In person or online – a clean …